At Signet Diamond Laboratory (“we,” “us,” or “our”), protecting your privacy is paramount. This Privacy Policy outlines how we collect, use, disclose, and securely manage personal information obtained from visitors to our website, clients, and business partners (“you” or “your”). By accessing or using our website, services, or engaging with our team, you consent to the practices described herein.
Information Collection and Use
We collect information necessary to operate our business and provide our services efficiently and securely, which may include:
Personal Information: When you contact us, request samples, or initiate business partnerships, we collect identifying information such as your name, company details, contact information, business role, and transaction history.
Technical Data: When you visit our website, we automatically collect data such as IP address, device type, browser details, and browsing behavior through cookies and similar technologies to optimize and secure your browsing experience.
The information we collect is used for the following purposes:
Facilitating inquiries and providing requested information or services.
Administering client relationships and contractual obligations.
Fulfilling legal and regulatory requirements and protecting our legal interests.
Enhancing website functionality, improving user experience, and analyzing site usage.
Sending relevant communications about our services, updates, and corporate announcements, to the extent permitted by applicable laws.
Information Sharing and Disclosure
We do not sell, trade, or rent personal information to third parties. Disclosure is limited to trusted third parties who support our operations under strict confidentiality agreements, including:
Service providers assisting with website hosting, data analytics, customer communications, and legal or compliance matters.
Law enforcement, regulatory bodies, or legal entities when compelled by law or necessary to enforce our rights.
Affiliates or business partners during mergers, acquisitions, or corporate restructuring, subject to confidentiality commitments.
Data Security and Retention
We implement robust administrative, technical, and physical safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, and regular security assessments.
Personal data is retained only as long as necessary to meet the purposes outlined in this policy or as legally required. Upon expiry of retention periods, data is securely deleted or anonymized.
Your Rights and Choices
Depending on your jurisdiction, you may have rights including:
Accessing, correcting, or requesting deletion of your personal data.
Objecting to or restricting certain types of data processing.
Opting out of marketing or promotional communications.
Exercising data portability rights.
To exercise these rights or make inquiries about your data, please contact our Privacy Officer at privacy@signetdiamondlab.com.
Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to personalize content, analyze traffic, and provide social media features. You may configure your browser settings to refuse or delete cookies; however, some site functionalities may be affected.
International Data Transfers
Signet Diamond Laboratory may transfer personal data across borders to facilitate global operations. We ensure such transfers comply with applicable legal requirements and maintain adequate data protection standards.
Updates to This Privacy Policy
We may amend this Privacy Policy to reflect changes in our practices or regulatory requirements. Updates will be posted on this page with the effective date revised accordingly. Please review this Privacy Policy periodically.